Patient Billing
Questions about your account should be directed to the Health Services Billing Office at (218) 726-7070.
Health Services Eligibility and Costs
All UMD students are eligible to use Health Services. Counseling services are available to UMD students at no cost. The student service fee (SSF) covers office visits with medical providers for students taking six or more credits. Some services such as x-rays, lab tests, immunizations and injections, minor surgery and special procedures do have charges (see Billable Services list below) that are billed to insurance. Students taking less than six credits (less than three credits during the summer) are eligible to use Health Services by paying a one-time-per-semester fee, which covers office visits. Co-pays and deductibles may apply as determined by the insurance company; students are responsible for these fees.
Non-UMD Students (college aged students from surrounding colleges such as, College of St. Scholastica, University of Wisconsin – Superior, Lake Superior College, the University of Minnesota, etc.) are eligible to use medical providers at Health Services, however, charges apply for services rendered by any provider. Chargeable services include office visits, x-rays, lab tests, minor surgery, and special procedures. Non-UMD students can have their charges billed to insurance. Non-UMD students are not eligible to use counseling services at Health Services.
Billable Services
- Immunizations (Tetanus, Gardasil, MMR, Meningitis, Varivax, Hep A & B, etc.)
- Injections (Allergy shots, Depo Provera, other injections as prescribed)
- Lab tests (Blood draws, strep tests, STI testing, HIV testing, Urinalysis, Lipid Panels, etc.)
- Procedures (Sutures or suture removal, laceration repairs, skin tag removals, ear irrigations, etc.)
- X-rays
- Durable Medical Equipment (splints, immobilizers, ace bandages, etc.)
Billing Process and Policies
- All patients are required to provide proof of insurance at each visit.
- Claims for chargeable services will be submitted to a patient's insurance company, to the patient, or to the parents of the patient, depending on the patient's instructions.
- Health Services does not accept the responsibility for negotiating payment with a patient's insurance company on a disputed claim.
- Patients will be billed directly for outstanding charges.
Patient Billing
There are many reasons why you may receive a bill from Health Services:
- We may need updated or additional insurance information from you.
- You may need to file other information with your insurance carrier.
- We may still be waiting for your insurance company to respond to our claims.
IMPORTANT: If you have received a bill and you do not know why, please call Health Services Billing Office at (218) 726-7070.
Payment Options
Health Services accepts payment by cash, check, credit card, or debit card. Credit cards accepted include Visa, MasterCard, American Express and Discover. Outstanding bills (120+ days) will be applied to a student's University account with patient's permission.